Japan Airlines whose plane collided with a Coast Guard aircraft at Tokyo’s Haneda Airport has issued a formal apology for failing to rescue the pet check-in aircraft. The incident occurred when a Japan Airlines Airbus aircraft collided with a plane at the airport. At the time of the incident, the commercial plane with 379 passengers and 12 crew members caught fire. The people on the plane were rescued.
Also read: Japan Airlines Airbus A350 Plane Catches Fire At Tokyo Airport
However, the airline failed to rescue the pets checked in on the plane. In the apology, the Japan Airlines spokesperson said, “On JAL flight 516, there were two instances of checked-in pets. Unfortunately, we were unable to rescue the checked-in pets. We offer our deepest condolences.”
He added, “Regarding the checking in of pets, we take this responsibility with the understanding that we are taking care of a member of our customer’s family. We deeply apologise for the immense worry and inconvenience this incident has caused to our customers, their families, and all related parties.”
Japan Airlines Crash Explained
As Japan Airlines Flight 516 touched down, it collided with a coastguard aircraft and burst into flames. The smaller aircraft, which was scheduled to provide relief to those affected by the strong earthquake on New Year’s Day, claimed the lives of five out of the six occupants.
However, everyone on Flight 516 made it out alive, and many people applauded the immaculate evacuation from the cabin as it filled with smoke, which astounded the entire world.
Officials at Japan’s second-largest airline reconstructed the situation based on crew testimony and claimed on Wednesday that the crew adhered to emergency protocols exactly as they were supposed to, and initiated panic control.
Meanwhile, the Cabin crew urged passengers to be calm as flames covered huge sections of the Airbus aircraft and smoke filled the cabin as soon as the plane came to a stop. Later the passengers were instructed to get off the plane using an emergency exit.